Reviews
Diego was terrific!
On Sunday my 25 year old A/C & furnace downstairs system stopped working. Monday morning I called H&H Mechanical for service. Service technician Tony R. came out within 2 hrs. to check out my old Rheem system. I knew my system needed to be replaced, however Tony used his skillful knowledge to at least have the fan system able to run until a new system could be installed. Joe M. in sales met with me that afternoon to discuss numerous products, information and pricing options. If you haven't had to replace a downstairs 4 ton furnace & A/C unit in 25 years, you will have major sticker shock! The company does offer several financing options if needed. After choosing my unit ( Rheem, and in stock) replacement was scheduled for the next morning. I also decided to add a dehumidifier. Early Tuesday morning, I was informed of arrival times of my 2 technicians ( with their photo ID's) Brian R. and Zachary W. arrived promptly and immediately started the massive replacement. Both Brian and Zachary were very skillful, knowledgeable and did a high quality installation. These two worked nonstop, even through several heavy rains. They kept me updated during each step of the installation. They made sure I knew how to operate all of the new controls. They were very respectful of my home and the work area was left very clean and neat. They were so patient in making sure all went smoothly, not even leaving until after 7:30 pm. I would highly recommend using H & H Mechanical for any of your heating/A/C needs.
We had Diego as our H&H tech today! Such a kind and very informative tech. Highly recommend! Thank you! Nancy Hardwick
H & H is my go to for all my HVAC and Plumbing issues. My CSR Jessica, is a gem and the service tech's are well trained and experienced. This was a plumbing issue. Phil, who has been to our place before is great. He fixed our issue in about 10 minutes. Because I have a service contract with them( you should too) he showed me what to do if it happened again. Awesome!
Punctual, professional, kind. Great service.
Diego was very knowledgeable, kind, and patient - even taking the time to install a new thermostat for me outside of the initial reason for the visit. He stayed to make sure everything was running smoothly and cleaned up after himself. I've had nothing but positive experiences with H&H! Great communication from everyone on staff and the membership savings are great.
This was my first experience using this company, and I was very pleased with my experience….especially with Phil Grott. Phil was resourceful and creative in solving a difficult plumbing issue, and he was also very mindful of the cost. I would not hesitate to use H&H Mechanical and their plumber Phil Grott, again!
H&H Mechanical did a great job, as always. Our downstairs wasn't cooling, and when I called on a Friday afternoon, they were able to send Darrell out the same day. He quickly identified a faulty TXV valve, which would have been an expensive repair, but thankfully it was covered under our maintenance agreement. I really appreciated the fast response, professionalism, and honest diagnosis. Great service and another reason I'm glad we use H&H Mechanical for all of our heating and cooling and future plumbing needs.
Diego was very friendly and professional. He explained all issues. Happy to be a new customer.
Christian was very friendly and knowledgeable. Addressed all concerns. No complaints!
